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Meet the Team

Louise Riches BVSc BSc MBA MRCVS (OV) - Veterinary Surgeon

Louise qualified from Melbourne University in 1992 and after a two year stint in rural practice in Western Victoria, Australia moved to the UK in 1995. After working around the UK and travelling in Europe Louise worked in small animal practice in South East London for eight years before joining the Goddard Group to run the Highbury surgery in 2005.  Louise has additional qualifications in Veterinary Practice Management and very much enjoys looking after our companion animals from the very young to the elderly.

Louise has a special interest in feline medicine, the human/animal bond and the important place that pets have in our society. Louise recently completed a course in companion animal nutrition as this subject is of increasing interest to our clients.  Outside of work Louise enjoys travel, swimming and is a sometimes rabid supporter of  Arsenal FC.

Caroline Frith BVMS MRCVS - Veterinary Surgeon

Caroline works at the practice every Friday so that Louise can benefit from a well-earned rest!

Caroline qualified from Glasgow in 2000 and then spent her first year in practice in upstate New York in a cat hospital before returning to the UK and working in rural Buckinghamshire for three years.  After travelling and working as a locum vet for a year Caroline settled in London and for seven years worked in Romford, with time off to have her two children.  She joined the Goddard Group in 2013.

Caroline has a particular interest in rabbit nutrition and preventative healthcare and has a senior cat called Wilbur.  When she is not working or being Mum, Caroline enjoys running, cooking and a good coffee!


Lauren Williams Registered Veterinary Nurse - Senior  Nurse

Lauren has worked at the Highbury practice as the Senior Veterinary Nurse since 2010. 

In 2012 Lauren gained a distinction in Advanced Feline Nursing - a course run by COAPE.  Lauren has a particular interest in pet behaviour and completed a certificate in the Clinical Application of Pheromonatherapy in Behaviour Problems of Companion Animals.  Lauren is the practice's Cat Advocate and passed a Low Stress Handling course in 2015. She has encouraged all the staff to embrace cat friendly handling techniques

At home Lauren has a now blind (but very feisty) Jack Russell called Billy and a grumpy but ever so loved 13 year old cat called Mig Mog, so there is lots to talk about when it comes to pets with medical conditions and how to help them!

Lauren is dedicated to the cause of improving animal welfare and has spent much of her spare time in Vietnam helping to rehabilitate bears freed from terrible conditions in captivity.  Lauren has worked for the Animal Asia Foundation and has also been a member of the WVS for many years where she has spent the majority of her spare time in Europe on animal welfare schemes for street cats and dogs.


Ruby Davis - Veterinary Care Assistant

Ruby has been working at the practice since 2013.  She qualified as an Veterinary Care Assistant  in 2015 and is hoping to begin her Veterinary Nurse training at the Goddard Group's college in the future.  Ruby is a valued member of the team and has taken on more responsibility during the recent maternity leaves.  Ruby is a keen learner and puts her heart into her work and we are excited to help support and guide her in her chosen career.


Sarah Phelan - Nursing Assistant

Sarah joined the team at Highbury in 2017.  After moving to the UK from Australia in 2014 Sarah worked as a nursing assistant in north west London as well as volunteering at Battersea Dogs and Cats Home and the Blue Cross Animal Hospital in Victoria.  Sarah is very excited about beginning the journey of becoming a Registered Veterinary Nurse and is currently completing a Veteiinary Care Assistant qualification.  Sarah has an Australian Silky Terrier-cross named Ziggy who lives in Australia and who Sarah misses very much.